Return & Exchange
If you’re not 100% satisfied with the items you received,please Contact Us within 14 days upon receiving them to initiate the return process.
Return Process
- Please Contact Uson our site, indicating the item(s) you would like to return and the reason, attach photo(s) for quality problems.
- After receiving return address and instructions from us, please package up the item(s) to be returned with the original packing.
- Drop off your package at the local post office.
- After returning, provide the return receipt from the shipping company indicating the weight and the tracking number of your returns, we could expedite your refund/exchange. Once your refund has been issued, you will receive a confirmation email.
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If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.